Return & Exchange Policy
At Absolultist, we are committed to ensuring your satisfaction with every purchase. If you are not completely happy with a product, we offer returns and exchanges under the following conditions:
1. Eligibility for Returns & Exchanges
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Products must be unused, unopened, and in their original packaging.
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Returns or exchanges must be requested within [X] days from the date of delivery.
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Products damaged due to mishandling by the customer are not eligible for return or exchange.
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Certain products (e.g., hygiene or skincare items once opened) may be non-returnable for safety and health reasons.
2. Defective or Damaged Products
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If you receive a defective or damaged product, please contact us within [X] days of delivery with photos or evidence of the issue.
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We will replace the product or issue a full refund, depending on availability and customer preference.
3. Return Process
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Contact our customer support team at absolutist.inc@gmail.com or +91 70691 22218 with your order details and reason for return/exchange.
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Our team will guide you on the return procedure and provide the necessary instructions.
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Ship the product back to us in its original packaging, including any accessories, invoices, or freebies included.
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Once we receive and inspect the product, we will process your exchange or refund.
4. Refunds
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Refunds will be made to the original mode of payment after the returned product is inspected.
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Refund processing may take 5–10 business days depending on your bank or payment provider.
5. Exchanges
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If you wish to exchange a product, please ensure the replacement item is of equal or lesser value.
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For products of greater value, the difference must be paid at the time of exchange.
6. Non-Returnable Items
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Opened skincare, fragrances, or personal care items for hygiene reasons.
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Gift cards or promotional offers (unless defective).
7. Contact Us
For any questions or assistance regarding returns or exchanges:
Email: absolutist.inc@gmail.com
Phone: +91 70691 22218
Address: Surat, Gujarat, India